Withdrawal from the contract (14-day return)
Consumers may withdraw within 14 days of receiving the products, without giving a reason. Fill in the form and press “Confirm withdrawal”; you receive an email confirmation immediately.
What you should know
- The 14 days run from the day you received the products.
- You bear the direct cost of returning the goods; any courier is fine.
- We refund all amounts paid, including standard delivery, within 14 days of the withdrawal request, by the same payment method.
- Personalised products (with your logo or made to your dimensions) cannot be returned.
- Companies do not have the statutory right of withdrawal; write to us and we will find a solution.