Payment methods

Updated: 30.09.2026

Available methods

Online card payment

Card payments are made on a secure page of the authorised payment processor, whose name is shown on the payment page. Card details are entered directly with the processor and are not stored by the Bags to Door shop. Your card issuer may ask for additional authentication (3-D Secure), for example through your banking app or a code sent by SMS.

If the payment fails, the order remains registered as unpaid and you can retry the payment or choose another method. We do not collect any amount for a declined payment; any amount temporarily held by your bank is released according to the issuing bank's rules.

Cash on delivery

You pay the order amount to the courier on delivery. This option is available only for courier deliveries within Romania. For very large orders or pallet transport, we may ask for payment in advance.

Bank transfer against a proforma invoice

After placing the order you receive the proforma invoice by email, with ELECTRIC S.R.L.'s payment details. Please quote the proforma number in the payment reference. We dispatch once the amount has reached our account. If payment is not received within the validity period stated on the proforma, the order may be cancelled; we will let you know before cancelling.

This method is recommended for businesses, as payment is made from the company account and the tax invoice is issued on the details in the proforma.

Currencies and VAT

• Prices are shown in Romanian lei (RON) and in euro (EUR). You pay in the currency selected at checkout.
• Prices are shown both including and excluding VAT. The VAT rate in Romania is 21%.
• For payment in euro, the amount is calculated at the exchange rate shown in the shop at the time of the order. Any conversion fees charged by your bank are outside our control.

Invoice

We issue the tax invoice electronically and send it by email after dispatch or, for collection, when the order is handed over. For a company invoice, enter the company name, tax identification number (CUI or EU VAT number), trade register number and registered office address in the billing details. The invoice is issued on the details entered in the order, so please check them before pressing "Comandă cu obligație de plată" ("Order with obligation to pay").

Refunds

Refunds (for example after withdrawal from the contract or a cancelled order) are made using the original payment method, unless we agree otherwise. For cash on delivery orders, refunds are made by bank transfer to the IBAN account you provide.

Questions

For any payment question: [email protected], phone +40 730 524 129, Monday-Friday, 08:00-16:30.