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Accessibility statement

Updated: 30.09.2026

Our commitment

ELECTRIC S.R.L. wants the bagstodoor.ro online shop to be usable by as many people as possible, including people with disabilities and people using assistive technologies (screen readers, screen magnification, keyboard-only navigation, voice control).

ELECTRIC S.R.L. is not a public sector body. The relevant framework for e-commerce services is Romanian Law no. 232/2022 on the accessibility requirements for products and services, which transposes Directive (EU) 2019/882 (the European Accessibility Act) and applies to e-commerce services from 28 June 2025.

Target standard and conformance status

Our goal is conformance with WCAG 2.2, level AA (Web Content Accessibility Guidelines), the standard that corresponds to the technical requirements used in the European Union for web content accessibility.

The new site was designed and developed with this goal, including:

  • semantic page structure (hierarchical headings, navigation landmarks, correctly marked-up lists and tables);
  • full keyboard navigation, with a visible focus indicator and a skip link to the main content;
  • text and interface contrast calculated for the WCAG AA thresholds;
  • alternative text for product images, with decorative images hidden from screen readers;
  • visible labels for form fields, error messages in text and required fields indicated by more than colour;
  • adequately sized touch targets and pages usable at 200% zoom and on small screens;
  • product information (dimensions, thickness, set content, price per piece) given as text, not only in images;
  • a cookie banner and shopping cart that can be used with a keyboard and with screen readers.

The site is partially conformant with WCAG 2.2 AA: we do not claim full conformance until the complete evaluation has been finished.

Known limitations

  • Some downloadable documents (for example PDF technical data sheets supplied by the manufacturers of distributed products) may not be fully accessible. On request, we will send you the information in an accessible format.
  • Integrated third-party services (the payment processor's payment page, parcel tracking on courier websites, anti-spam checks if enabled) are not developed by us, and their accessibility depends on those providers.
  • The results of the manual evaluation will be published after testing with users.

How this statement was prepared

This statement was prepared on 25 September 2026, based on a self-assessment carried out during the design and development of the site, using automated testing tools and manual checks of the main user journeys (search, product page, cart, checkout). It will be updated after the complete evaluation and after significant changes to the site.

Feedback and contact

If you encounter an accessibility problem on the site or need information in an alternative format, you can contact us:

  • email: [email protected], with the subject "Accessibility";
  • phone: +40 730 524 129, Monday-Friday, 08:00-16:30 (Romanian time);
  • post: ELECTRIC S.R.L., B-dul București nr. 16A, Focșani, Vrancea County, Romania.

Please tell us the page, the problem you encountered and, if you wish, the assistive technology you use. We reply within 5 working days at the latest. If the problem prevents you from placing an order, we can help you complete it by phone or email.

Enforcement procedure

If you are not satisfied with our reply, you can contact the Romanian National Authority for Consumer Protection (ANPC), https://anpc.ro, or another authority competent under Law no. 232/2022.

Date of this statement: 25 September 2026.